Jennifer Lieberman

Director of Software Engineering
Jennifer Lieberman
Director, Software Engineering

A seasoned software engineering leader with 25 years of progressive experience across high-tech sectors and innovative technologies, driven by a commitment to fostering growth. Recognized as an empathetic servant-leader, consistently achieving corporate goals while cultivating an environment of outstanding employee morale. Committed to upholding a reputation founded on excellence, service, and unwavering ethical standards.

Master of Business Administration
Information Security -2017
James Madison University
Master of Science
Computer Science -2006
Catholic University of America
Bachelor of Science
Computer and Information Science -
University of Maryland University College
1. Collins Aerospace
Associate Director of Software Platforms and Applications Engineering
05 / 2021 - 01 / 2024
Shaped a diverse, globally distributed engineering department of over 100 cross-functional engineers under 10 engineering managers, including software engineers, cloud architects, quality engineers, system engineers, product owners, and project managers. Supported a portfolio of 10+ SaaS products on AWS, Azure, and on-prem with an annual budget around $35M. Products included analytics, prognostics and health management (PHM), and flight profile optimization to promote sustainability for commercial airlines and business aviation. Collaborated with value stream leaders, product and program management, user experience (UX), cybersecurity, and data science teams to deliver comprehensive enterprise solutions to aviation customers. * Steered the Platforms and Applications department to follow Scaled Agile (SAFe) and Scrum best practices, shifted teams to adopt automation in CI/CD, QA, and DevSecOps practices. * Rolled out secure coding and OWASP Top 10 training across several departments to 75 software, cybersecurity, and quality engineers. * Allocated 1/3 of department budget to offshore teams in Spain, India, and Mexico to enable department cost savings without sacrificing scope, quality, or delivery. * Initiated tracking DORA metrics (Deployment Frequency, Change Failure Rate, Mean Time to Recovery) alongside SLA metrics (Mean Time to Response, Uptime) to enhance transparency with the executive team.

2. Collins Aerospace
Sr. Engineering Manager
10 / 2019 - 05 / 2021
Inspired Flight Simulation hardware team of 20 engineers to maintain high quality and timely program performance for DoD customers. * Mentored and coached team to work within an Agile environment while operating with long-lead parts, tracked progress in JIRA, and mitigated risks. Maintained team\'s Confluence site with best practices and tips. * Retained top talent, kept morale high, and achieved exemplary 360 feedback and Pulse survey ratings despite setbacks to the aviation industry through transparent communication, virtual morale events, and being consistently available to my staff. * Implemented and facilitated a Security+ training and study group, ensuring compliance with FedRAMP requirements.

3. INCATech, LLC
Technical Director
07 / 2019 - 10 / 2019
* Managed cross-functional teams for internal IT initiatives and government customers. * Supervised AWS architecture, web development, and QA teams for the Department of State (DoS) Bureau of Consular Affairs (CA) Website Support Services (WSS) projects, including Travel.State.Gov (TSG) and CAWeb.

4. SecureAuth
Director of Software Engineering
10 / 2018 - 06 / 2019
Led globally distributed software and quality engineering teams of SecureAuth Access Management (IAM) and Identity Platform AWS cloud products for Security Policy, 2FA, and MFA solutions. Aligned with UX and Product Management on product vision, roadmap, and goals. * Motivated offshore and onshore development and quality engineering teams to collaborate to achieve an extremely short deadline for a sales kick-off demo, which included a new frontend, biometrics, and passwordless login. * Actively organized teams across time zones with JIRA, Confluence, Slack, and other communication methods to lead teams to move an appliance-based product into an AWS cloud. Teams used a variety of programming languages, data stores, encryption methods, and other technologies. * Promoted secure coding practices and used Checkmarx to validate programmers’ code security.

5. Collins Aerospace
Senior Manager of Software Engineering
11 / 2016 - 10 / 2018
Led Flight Simulation software development team – up to 21 cross-functional direct reports. Coached engineers through individual growth plans. Collaborated daily across departments for program, process, tools, and staffing planning. * Actively directed team to use tools such as Wireshark to help determine (DFARS and NIST SP 800-171) compliance for a military customer. Promoted secure coding practices. * Rapidly doubled the software engineering team using effective job postings and interviews to ensure skill fit. * Spearheaded the department transition from Excel to JIRA for risk and opportunity management throughout the Simulation and Training Solutions Division. * Reviewed and approved engineering bids for anticipated contract wins. * Promoted best practices and continuous improvement while maintaining CMMI and ISO 9000 compliance. Team saved the customer over $500k on a $16M contract by identifying waste and improving efficiency. Successfully led the team through an ISO-9001 audit.

6. Forcepoint
Senior Manager of Software Engineering
01 / 2016 - 09 / 2016
Supervised development, quality, and performance teams of greenfield SureView Cybersecurity Analytics (Next-Generation SIEM) product with geographically distributed 26 direct and indirect reports. * Empowered managers to make team decisions and promote cross-team collaboration around products, toolsets, and processes. * Mentored and coached Agile software team to promote leadership, task ownership, and process improvements. * Continuously interfaced with senior and executive management for resource and product planning and strategy. * Ambitiously streamlined processes for collaboration, communication, and planning for team members to ensure product quality and team efficiency. * Regularly presented product schedule, budget health, risks, and opportunities to executive management.

7. Forcepoint
Manager II of Software Engineering
06 / 2014 - 12 / 2015
Managed a cross-functional team on the Trusted Access Mobile product (a secure virtual mobile infrastructure). Arranged cross-training opportunities on a limited budget. Encouraged personal development for career growth. Liaised with product management, UX, sales, marketing, and IT to maintain cross-departmental communication. * Mobilized the development team to high-quality, on-time delivery on Android, iOS and web-based platforms that used Python, AngularJS, and Java.

8. Motionsoft
Senior Product Manager
04 / 2013 - 06 / 2014
Facilitated wireframe production and user stories for MOSO Club Management and MyClub SaaS-software on Amazon AWS. * Oversaw SDLC process changes and specifically chosen to revive and reorganize failing development project. Successfully restructured work enabling team to deliver quality products within schedule. * Transitioned from inefficient toolset to JIRA, enabling consistent workflow and product management.